WHAT SHIPPING SERVICE DO YOU USE?
We offer a $10 flat rate shipping for all domestic orders. Shipping is via Australia Post.
HOW LONG DOES SHIPPING TAKE?
Your Monte Slippers should be received within 2–5 business days for metropolitan areas & 4–10 business days for rural areas.
Personalised Monte take up to 15 business days from order to delivery.
WHERE IS MY ORDER? HAS IT BEEN SHIPPED?
Plain orders received before 12pm AEST will be dispatched the next business day.
Plain orders received after 12pm AEST will be dispatched the next business day after that. Please note this is a guide only.
Orders receive full tracking information, communicated via email at the time dispatch. If you have any questions around the delivery of your parcel, please contact our Customer Service team at firstname.lastname@example.org