WHAT SHIPPING SERVICE DO YOU USE?
We offer a $10 flat rate shipping for all domestic orders. Shipping is via Australia Post.
HOW LONG DOES SHIPPING TAKE?
Your Monte Slippers should be received within 2–5 business days for metropolitan areas & 4–10 business days for rural areas.
Personalised Montes take up to 15 business days from order to delivery.
WHERE IS MY ORDER? HAS IT BEEN SHIPPED?
Plain orders are despatched within 5 days of placing your order.
Monogrammed orders take a little longer to allow for our expert embroiderer to work their magic. We aim to despatch personalised orders within 10 days of placing an order with us. If you have an urgent deadline, contact us at email@example.com and we’ll do our best to speak to production.
Orders receive full tracking information, communicated via email at the time of despatch. If you have any questions around the delivery of your parcel, please contact our Customer Service team at firstname.lastname@example.org